Privacy Policy

1. Overview & Data Controller

PSI Square ("we", "our", or "us") provides algorithmic trading systems, custom AI agent development, and enterprise software engineering services. We operate in the United Kingdom and Pakistan:

• UK Office: 37 Quebec Gardens, Blackwater, Camberley GU179DE, United Kingdom
• Pakistan Office: 76-D, D-Block EME Society, Lahore, Pakistan

For queries regarding data privacy and GDPR/UK Data Protection Act 2018 compliance, please contact our Data Protection Officer at info@psi-square.net.

2. Information We Collect

We collect information necessary to deliver software development services, scope technical architecture, and communicate with prospective and active clients:

• Contact Information: Name, work email address, phone number, and company name provided via consultation booking or contact forms.
• Project Specifications: Technical briefs, strategy descriptions, API credentials (handled strictly under encrypted protocols), and workflow schemas.
• Call Recordings & Transcripts: Audio recordings and AI-assisted transcripts of discovery consultations (always conducted with explicit prior notice for note-taking and scope verification).
• Technical Usage Data: Anonymized site analytics, IP address, device type, and referral URLs to ensure website security and performance.

3. How We Use Data & Legal Basis

We process personal data under the following lawful bases defined by the UK GDPR:

• Contractual Performance: Developing and deploying trading bots, AI agents, and custom software systems requested by you.
• Legitimate Interests: Improving software reliability, answering inbound technical inquiries, and preventing cyber threats.
• Consent: When you opt-in to consultation recording or marketing communications.

4. Intellectual Property & NDA Protections

We treat all algorithmic trading logic, proprietary trading models, AI agent knowledge bases, and client source code as strictly confidential. Standard bilateral Non-Disclosure Agreements (NDAs) protect client IP. We never train public foundation models or share proprietary trading logic with third parties.

5. Data Retention & Your Rights

Under UK GDPR and European data protection law, you have rights to access, rectify, port, or erase your personal data held by PSI Square. To exercise any of these rights, email us at info@psi-square.net.